Paris Flavor places great importance on respecting your privacy and we are committed to building strong and lasting relationships with you. The protection of your personal data is essential to us.
This is why we provide you with our Data Protection Policy in order to inform you, in the clearest way possible, of the personal data processing that we implement.
1. Who are we and what does this Policy cover?
This Data Protection Policy applies to the personal data we collect when you use our website fr.parisflavor.net (hereinafter referred to as the “Site”).
Below we explain how we collect, use and share your personal data, as well as the choices you have regarding your personal data.
2. Who is responsible for processing your personal data?
Paris Flavor, whose head office is located at 128 Rue La Boétie 75008 Paris is responsible for the processing carried out on its Site.
3. What personal data do we collect when you use our Site?
We collect your personal data when you provide it to us directly or when you use our Site.
3.1. Personal data you provide to us
We collect your personal data during the various contacts you may have with us. We collect them in particular when you create your account on our Site or when you place an order.
The personal data we collect are as follows:
- Account information: We need basic information to create your customer account. We collect your name, first name, email address and password;
- Personal data relating to transactions and billing: if you place an order, we will collect your first and last name, delivery and billing address as well as your bank details to process your payment and finalize the transaction;
- Communications with Us: You may also provide us with information when you contact our customer service, such as your name, email address, and order number;
- Newsletter: If you choose to subscribe to our newsletter, we will collect your email address.
3.2. Personal data that we collect automatically
We also collect certain information automatically when you use our Site:
- Personal Data About Your Logins: We collect any personal data that browsers, mobile devices, and servers transmit to us, such as browser type, IP address, unique device identifiers, language selection, date and time of access, operating system, and mobile network information. We collect this login information when you use our Services;
- Information from Cookies and Other Technologies: A cookie is a piece of information that a site stores on a visitor's computer, and that the visitor's browser provides to the site each time the visitor returns. Web beacons are small pieces of code found on sites and emails. Paris Flavor uses cookies and other technologies, such as web beacons, to help us identify and track users, understand how our Site is used, track and understand the effectiveness of an email campaign, and deliver targeted advertising. To learn more about our use of cookies and other tracking technologies, please see our Cookie Policy.
4. What are the purposes for which we collect your personal data?
Paris Flavor ensures that it processes your personal data on an adequate basis and for specific purposes.
4.1. Basis on which we collect and process your data
Paris Flavor ensures that it processes your personal data on a relevant legal basis.
Thus, the treatments that we implement are based on:
- The performance of a contractual commitment, for example: the creation of your customer account and the processing of your billing data when you place an order;
- Compliance with a legal obligation incumbent upon us;
- The existence of a legitimate interest leading us to process your personal data, such as to improve our Site in order to be able to offer you a better user experience, ensure the proper functioning of our Site and respond to your requests when you use the contact form on the Site;
- Your consent, for example: before placing and reading cookies and other trackers, we ensure that we obtain your consent.
4.2. Purposes for which we use your personal data
We use your personal data under the conditions and for the purposes listed below:
- To enable you to make full use of our Site and order our products, for example: setting up and maintaining your account, tracking your orders, viewing your order history, adding and changing your shipping and billing addresses;
- Monitor and analyze trends, and better understand how you interact with our Site, which will help us improve it in return and make it easier to use;
- To measure, gauge and improve the effectiveness of our advertising, and thus better understand the mechanisms of customer loyalty, for example: we can carry out analyses on the number of individuals who ordered a product after receiving a marketing message;
- Monitor and prevent problems from occurring on our Site;
- To inform you, for example by email, of offers and promotions proposed by Paris Flavor and likely to interest you, to solicit your opinion or to keep you informed of the latest news on our products (from which you can unsubscribe at any time);
- Personalize your user experience on our Site, target our marketing messages to certain groups of customers (for example, those who have not ordered for a certain period of time) and deliver relevant advertisements.
5. Who can have access to your personal data?
Paris Flavor shares your personal data in specific and limited circumstances. We have put in place appropriate safeguards to protect your privacy.
We share your personal data with the following parties and/or for the following purposes:
- External service providers: we may share your personal data with our service providers to provide you with our Services;
- Business partners: We may also share your personal data with our business partners;
- Police authorities, judicial or administrative authorities: we may disclose your personal data when a legal obligation requires us to do so, such as in the event of a judicial requisition;
- Protecting our rights: We may also disclose your personal data to defend or enforce our legal rights.
6. How long do we keep your personal data?
We delete your personal data when it is no longer necessary for the purposes for which we collected it; unless there is a legal or regulatory obligation for us to retain it.
For example, we retain your login data for 12 months from the date it is collected, in accordance with our legal obligations.
7. How do we protect your personal data?
Paris Flavor takes various measures to ensure the security of your personal data against loss, misuse, unauthorized access, disclosure, modification or destruction.
Especially :
- Upon receipt of your personal data, we apply strict procedures and security measures to try to prevent any unauthorized access, access to personal databases being strictly reserved for persons authorized to access them as part of their duties;
- We require our subcontractors to undertake to respect the security and confidentiality of your personal data, by contractual means.
8. Is your personal data transferred outside the European Union?
In principle, we store your personal data within the European Union. However, we may transfer your personal data to some of our subcontractors or partners located outside the European Union for the purposes mentioned above.
Where the country to which your personal data is transferred does not provide an adequate level of protection in accordance with the regulations, we take appropriate measures to ensure that the recipients of your personal data will protect it adequately in accordance with this Policy and the applicable regulations.
9. What are your rights and how can you exercise them?
In accordance with the applicable regulations on the protection of personal data, you can:
- Request access to your personal data;
- Request the rectification or deletion of your personal data;
- Object to our use and processing of your personal data;
- Ask us to limit the use and processing of your personal data;
- Withdraw your consent where the processing is based on this basis;
- Request the portability of your personal data.
Finally, you can inform us of your instructions regarding the retention, deletion and communication of your personal data in the event of your death.
If you wish to contact us regarding any of these rights, you can contact us at the following address: hello@parisflavor.net
We will send you a response within 1 month of receiving your request.
For reasons of confidentiality and protection of personal data, a copy of a signed identity document may be requested.
If we do not provide you with a satisfactory response, you may file a complaint with the CNIL. However, we invite you to contact us using the contact details above before filing any complaint with the CNIL.