Many of you placed orders during Black Friday, not to mention the entire month of December, and we sincerely thank you for that. Unfortunately, We had a lot of trouble handling all the orders on time, we really didn't expect such a large number of orders.
To all those who will or have received their order late, We offer you our sincere apologies . We are aware of your messages of disappointment regarding our delivery times, we try every day to improve and work on this so that you can receive your order as quickly as possible.
The updated delivery times are 15 to 25 working days for Tracked Delivery Free Tracked Delivery and 7 to 14 working days for Express Delivery - Fast. Working days are working days, i.e. excluding weekends and public holidays.
To somehow compensate you for these inexcusable delays for Christmas, we are offering you a €10 gift voucher valid once per customer and on the entire site.
CODE: 7SLM-LK7X-5T2U
We have now taken the necessary measures to speed up the process of sending your packages. Sorry for these delays.